Your data

Privacy Policy

How S360 collects, uses and protects your personal data, in accordance with the General Data Protection Regulation (GDPR).

Last updated: 21/08/2026

Contents 1. Data controller 2. Data collected 3. Purposes of processing 4. Legal basis 5. Retention period 6. Data recipients 7. Your rights 8. Cookies 9. Security 10. Contact

1. Data controller

The controller responsible for the data collected on this site is:

Synergie 360° (S360), a non-profit association (ASBL) under Luxembourg law, whose registered office is located at 19, rue de la Gare, L-3237 Bettembourg, Luxembourg.

2. Data collected

As part of the use of this site, we may collect the following data:

  • Data submitted through the contact form: first name, last name, email, company, subject and message content
  • Browsing data: IP address, browser type, pages visited, time spent (where applicable, via cookies or audience measurement tools)

No sensitive data (health, political or religious opinions, etc.) is collected through this site.

3. Purposes of processing

The data collected is used for the following purposes:

  • Responding to contact and membership requests submitted through the site's form
  • Managing relationships with S360 network Partners and Members
  • Improving the operation and content of the site
  • Complying with our legal and regulatory obligations

The processing of your data is based, depending on the case, on:

  • Your consent, particularly when you fill in the contact form
  • S360's legitimate interest in ensuring the proper functioning of its network and its site
  • Compliance with a legal obligation, where applicable

5. Retention period

Your data is kept for the time necessary to fulfil the purposes described above, and at most:

  • 3 years from the last contact, for data originating from the contact form
  • For the entire duration of your membership in the network, for data relating to Partners and Members, then 1 year after the end of this relationship

6. Data recipients

Your data is intended exclusively for authorised S360 members responsible for managing the network and handling contact requests. It is never sold, rented, or transferred to third parties for commercial purposes.

Your data may be shared with our technical service providers (hosting, email sending) strictly to the extent necessary for the performance of their services, and in compliance with the GDPR.

7. Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access: obtain confirmation that your data is being processed and receive a copy of it
  • Right to rectification: correct inaccurate or incomplete data
  • Right to erasure: request the deletion of your data in the cases provided for by law
  • Right to restriction of processing
  • Right to object to processing, in particular for prospecting purposes
  • Right to data portability

To exercise these rights, you can contact us at contact@s360.lu. You also have the right to lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD) of Luxembourg.

8. Cookies

This site may use technical cookies necessary for its proper functioning, as well as, where applicable, audience measurement cookies.

9. Security

S360 implements appropriate technical and organisational measures to ensure a level of security suited to the risk, and to protect your data against unauthorised access, loss, alteration or disclosure.

10. Contact

For any questions regarding this privacy policy or the processing of your personal data, you can contact us:

  • By email: contact@s360.lu
  • By post: Synergie 360° (S360), 19, rue de la Gare, L-3237 Bettembourg, Luxembourg